Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website pronexai.com (the “Site”), operated by Pronex AI (“Pronex,” “we,” “us,” or “our”). Our Privacy Policy is incorporated into and forms part of these Terms by reference; by agreeing to these Terms, you also agree to the terms of our Privacy Policy, including our use of cookies as described in Section 9 below.

By accessing or using the Site, submitting the contact form, or engaging our services, you agree to be bound by these Terms in full. If you do not agree, you must not use the Site.

1. Who This Site Is For

The Site is a marketing and lead-generation website for Pronex AI, an AI automation consultancy. It is intended for businesses and individuals evaluating or enquiring about our services. It is not intended for use by minors, and by using the Site you represent that you are at least 18 years of age or are otherwise legally capable of entering into binding agreements.

2. Intellectual Property

2.1 Site Content

All content on the Site — including but not limited to text, graphics, logos, layouts, branding, and design — is the property of Pronex AI and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any Site content without our prior written consent.

2.2 Client Deliverables

Unless otherwise agreed in writing in a separate client agreement:

• Ownership of custom deliverables (e.g. websites, automations, or code) built specifically for a client transfers to that client only upon full and final payment of all fees owed.
• Until full payment is received, all work product remains the sole property of Pronex AI, and no license, right, or ownership interest is granted to the client.
• Pronex AI retains the right to reuse, adapt, and repurpose any underlying tools, frameworks, templates, code libraries, methodologies, or general know-how developed in the course of providing services, whether or not they were used in a client’s project, and regardless of payment status.
• Pronex AI retains the right to reference completed client work (excluding confidential or sensitive information) in its own portfolio, marketing materials, and case studies unless the client has requested otherwise in writing.

2.3 No Implied License

Nothing in these Terms or in any engagement with Pronex AI grants you any implied license to any intellectual property beyond what is expressly agreed in writing.

3. No Guarantee of Results

Pronex AI provides consulting, automation, and web development services on a best-efforts basis. We make no representations, warranties, or guarantees of any kind — express or implied — regarding specific outcomes, results, performance improvements, cost savings, lead generation, revenue increases, or any other business outcome from the use of our services, advice, or any deliverable we provide.

Any figures, projections, case studies, or examples referenced on the Site or in communications with us are illustrative only and are not a promise or guarantee of similar results for you or your business. You acknowledge that outcomes depend on numerous factors outside our control, including your own implementation, market conditions, and third-party platforms.

4. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Site and all services, content, and deliverables provided by Pronex AI are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that the Site or any deliverable will be uninterrupted, secure, timely, or error-free.

We do not warrant that any automation, integration, or code we build will be free of bugs, downtime, or compatibility issues with third-party platforms (including but not limited to hosting providers, APIs, or software we do not control).

5. Limitation of Liability

To the maximum extent permitted by law, Pronex AI accepts no responsibility and no liability whatsoever for any loss, damage, cost, or harm of any kind — direct, indirect, incidental, special, consequential, exemplary, or punitive — arising out of or in any way connected to your use of, or inability to use, the Site or any Pronex AI service, deliverable, or advice, including but not limited to:

• Loss of profits, revenue, business, data, or goodwill
• Business interruption
• Errors, bugs, or failures in any automation, website, or code we build
• Actions taken by you or any third party in reliance on information provided by us
• Any third-party platform, tool, or service we integrate with or recommend (including but not limited to hosting providers, payment processors, or software vendors)
• Unauthorised access to, or alteration, loss, or misuse of, your data

This limitation applies regardless of the legal theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if Pronex AI has been advised of the possibility of such damages.

Where liability cannot be lawfully excluded (including certain non-excludable consumer guarantees under the Australian Consumer Law), our total liability is limited, at our option, to the re-supply of the relevant service or the cost of having the relevant service re-supplied.

6. Indemnification

You agree to indemnify, defend, and hold harmless Pronex AI, its founder, employees, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Site or any service or deliverable; (b) your breach of these Terms; or (c) your violation of any law or the rights of any third party.

7. No Professional Advice

Nothing on the Site or provided by Pronex AI constitutes legal, financial, tax, or other professional advice. You should seek independent professional advice before making business decisions based on anything we provide.

8. Third-Party Links and Tools

The Site or our deliverables may reference or integrate with third-party websites, platforms, or tools that we do not own or control. We are not responsible for the content, accuracy, security, or practices of any third party, and your use of any third-party service is at your own risk and subject to that party’s own terms.

9. Cookies

The Site may use cookies or similar tracking technologies to support basic functionality and to understand how visitors use the Site, as described in our Privacy Policy. By continuing to use the Site, you consent to this use of cookies. You may disable cookies through your browser settings, though this may affect Site functionality.

10. Changes to These Terms

We may update these Terms at any time, at our sole discretion, without prior notice. The “Last updated” date above reflects the most recent revision. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

11. Termination

We reserve the right to restrict, suspend, or terminate your access to the Site at any time, for any reason, without notice or liability.

12. Severability

If any provision of these Terms is found by a court or other competent authority to be invalid, illegal, or unenforceable in whole or in part, that provision (or the relevant part of it) shall be severed from these Terms, and the remaining provisions shall continue in full force and effect as if the invalid, illegal, or unenforceable provision had never been included. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision. Where possible, an invalid or unenforceable provision shall be interpreted or reformed to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

13. Entire Agreement

These Terms, together with our Privacy Policy and any separate written client agreement, constitute the entire agreement between you and Pronex AI regarding your use of the Site, and supersede any prior agreements or understandings, whether written or oral.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Australia to resolve any dispute arising out of or in connection with these Terms or your use of the Site.

15. Contact Us

Questions about these Terms should be directed to: support@pronexai.com